Payment Modes

Pick The Best Way To Pay Your Electricity Bills

GIRO     |     Credit Cards     |     AXS     |     Internet Banking     |     Cheque

GIRO

Hassle-free bill payments with GIRO. You will receive the GIRO Form link in the Welcome Email once your application to switch to Diamond Electric is completed.

Please note that the banks take 4 – 6 weeks for GIRO processing. We will inform you by email once your bank has approved the application. In the meantime, please make payment for your invoices using our other convenient modes (AXS, Bank Transfer, Cheque, Credit / Debit Card).

Instructions

  1. Complete the details in the online form
  2. Click ‘Generate GIRO Form’ at the bottom of the form
  3. Print the GIRO form and sign it. If your account is operated by thumbprint, please proceed to your bank branch to imprint your thumbprint as the bank officer will need to endorse the form
  4. Mail the original form to : (Also found on the second page of the GIRO form)
    Diamond Electric Pte Ltd
    1 CleanTech Loop #02-07
    CleanTech One Singapore 637141

Credit Cards

Please log in to your customer portal at: https://custcare.diamond-electric.com.sg/

Your Customer Portal will be activated 3 days after your electricity supply has switched over to Diamond Electric. Please use your registered email address to set up your account. You will be able to view your account/s details and make payment using credit cards.

Instructions

  1. Go to: https://custcare.diamond-electric.com.sg and click ‘Register’
  2. Setup your account by filling in your registered email address and creating a password
  3. Click ‘Pay Bill’ button at top menu to see the account/s
  4. Click ‘Pay Now’ button to proceed
  5. Select ‘Set auto billing (recurring) and/or ‘Save card for next time’. Then click next
  6. Fill in your billing information and credit card details
  7. Check all information before clicking ‘Pay’ button
  8. For more information, please click here to view the full instructions

AXS Kiosks, AXS Online & AXS App

Please visit the AXS kiosks near you or visit AXS online at http://www.axs.com.sg/axsEstation.php or download the AXS mobile Application.

Payments can be made using the eNETS, Paylah! and major Credit / Debit Cards.

Instructions (online) http://www.axs.com.sg/axsEstation.php

  1. Click ‘Pay Online Now’ button
  2. Select ‘Pay Bills’ menu
  3. Choose ‘Electricity’
  4. Click Diamond Electric logo
  5. Key in your Unique Payment Account Number (without ‘86053’), your contact details and the amount to pay
  6. Proceed for payment

Internet Banking

Use your unique account number to transfer payment to UOB. This unique account number allows us to identify your payment, and you do not need to input payment reference details.

Unique Account Number for Internet Bank Transfer

  1. In the electricity bill, you will receive a 14-digit Payment Account Number
  2. This Payment Account Number is located on the top right of each page, and on the bottom of the last page as shown
  3. This Payment Account Number is unique only to you.
  4. Transfer to UOB and key in your Payment Account Number as the account number to transfer to.
  5. When we receive your payment, it will be identified as payment for your electricity bill.
  6. Save this payee so you can conveniently transfer your monthly payment to us.

Cheque

Make a cheque payable to ‘Diamond Electric Pte Ltd’. On the back of the cheque, write your unique account number and drop it into any UOB cheque deposit box.

Unique Account Number for Cheque

  1. On the front of the cheque, indicate ‘Diamond Electric Pte Ltd’ as the payee
  2. On the back of the cheque, indicate the 14-digit Payment Account Number (as indicated in your bill) as the account number
  3. This Payment Account Number is unique only to you
  4. Fill in ‘Diamond Electric Pte Ltd’ in the Name section
  5. Fill ‘6342 6663’ in the Contact section
  6. Once completed, please drop the cheque into any UOB cheque deposit box.
Cheque_9Aug21

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