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The calculation of the Security Deposit is 2 months electricity bills and the formula is:
(Average monthly consumption based on the latest 3 months electricity consumption) multiply by (The current regulated tariff) multiply by (2 months)
Residential customers* – In the event that no historical billing information is made available to Diamond Electric, the security deposit will be as indicated below:
Business customers – In the event that no historical billing information is available, kindly contact our customer service hotline at
|Description||Rate||Unit||Party Charged To|
|Energy Market Company Administration Charges (EMC Fees)||variable||$ / kWh||Diamond Electric|
|Power System Operator Administration Charges (PSO Fees)||variable|
|Hourly Energy Uplift Rebate (HEUR)||variable|
|Monthly Energy Uplift Charges (MEUC)||variable|
|Allocated Regulation Price (AFP)||variable|
|Uniform Singapore Energy Price (USEP)||variable|
|Transmission Use-of-System Charges|
|Peak Period Charges||$ 0.0568||$ / kWh||Diamond Electric|
|Off Peak Period Charges||$ 0.0427|
|Recurring Market Support Service Charges|
|Meter Reading and Data Management||$ 2.33||$ / meter||Diamond Electric|
|Market Development and Systems Charge||$ 0.004263||$ / kWh|
|Retail Settlement Uplift||$ 0.001217||$ / kWh|
|Telephone Line Subscription used for Remote Meter Reading (if applicable)||Fixed Line: $13.38/month|
GSM Line: $16.05/month
|$ / account||Consumer|
|Value Added Services|
|Paper Bill (if applicable)||$1.07||$ / bill||Consumer|
|AMI Installation Fee (if applicable)||$42.80||$ / meter||Consumer|
|GIRO Admin. Charge per GIRO Rejection||$1.07||$ / time||Consumer|
|Credit/Debit/Cheque Admin. Charge per Payment Rejection||$5.35||$ / time||Consumer|
|Account Closure / Ad-hoc Meter Reading||$10.70 / $21.40||$ / time||Consumer|
|Express Closure Fee (For Freedom Plans only)||$32.10||$ / time||Consumer|
There will be a charge of $10.70 (inclusive of GST) for account closure collected on behalf of SP Services in the event you close your account directly with us
you may notify us 30 days in advance to allow us to switch your account back to SP Services, there will not be any charge. You may then proceed to close your account with SP Services after the transfer effective date.
If you are renting or selling your property, kindly inform the new tenant or the new owner to apply for SP Services only after your account has been successfully switched back to SP Services to avoid the charge of $10.70 (inclusive of GST) for account closure collected on behalf of SP Services.
You may contact us at Tel : 6-DIAMOND (6-342-6663, +65 6342-6663 from overseas) or Email : firstname.lastname@example.org for more information.
The formula to calculate the early termination penalty is:
(50% of the average monthly bill based on the last 3 months’ bills) multiply by (number of unfulfilled contract months)
Supposed your last 3 months bills is $90, $140 and $130. Your average monthly bill is $120.
You have 3 months remaining in your contract, when you want to proceed with an early termination, the amount is:
50% x ($120) x 3 months = $180
Diamond Energy Merchants Pte. Ltd.
Electricity Retail licence no. EMA/RE/009
Company registration no. 201116636
All rights reserved 2019
1 CleanTech Loop, #02-08 CleanTech One, Singapore 637141
Tel 6342 6663 | Fax 6692 7741